Terms and Conditions (T & C)

All products booked with GoGanges are subject to the below given terms and conditions:
Terms and Conditions:
In order to ensure the success of your wellness and travel requirements, we would like to
draw your attention to the following Terms and Conditions. Please note if you confirm and
proceed with your booking or remit payment, you are automatically accepting these terms
and conditions.
General Terms and Conditions:
1. CONFIRMATION PROCESS: A booking is considered as confirmed only when
an email / written “booking confirmation” is provided by our side to your email /
2. We will do our best to advice you the best treatment / rejuvenation package as per
your requirement. However, GoGanges merely acts as a facilitator for arranging
the advice / stay / treatments in Wellness Centres / Treatment Centres / Hospitals
and will not in any way be liable for any harm / injuries / issues caused to you due
to negligence / quality of treatment / therapies / advice not meeting your
expectations / requirements or any other issues.
3. You may be charged by the Wellness Centre for any medicines procured at the
time of discharge.
4. Any extra services obtained by you during your stay e.g. physiotherapy sessions,
spa services, laundry, room service, personal yoga sessions if they were not
mentioned as part of your original itinerary, will be billed to you directly by the
Wellness Centre / accommodation provider.
5. All the clients travelling / staying in a Wellness Centre / accommodation must be
in possession of a valid passport and a valid visa. For Indian Citizens - Aadhar
or Passport and PAN Card is mandatory.
6. In case of unavailability / sudden increase in price of the listed wellness
treatments, accommodation, flights, other arrangements and taxes, GoGanges will
try its best to replace them with a similar arrangement.
7. Transportation if requested for, will be provided as per the itinerary and will not
be at disposal. However, our transport partners / drivers are usually cooperative
and do allow minor deviations in the route subject to their discretions. Any major
deviations will be charged at the discretion of the transport provider / driver and
can be generally settled on the spot. Air Conditioner in transport vehicles may not
work on hills.
8. Company is not responsible for any loss or damage to clients or their personal
belongings during the stay in the wellness centre / hotel or while traveling. Due to
theft or loss of baggage, tour participant can lodge a complaint with the local
authorities on his/her sole discretion, cost, risk and consequences. Similarly,
GoGanges is not liable for any damages caused by the clients to third parties or
vice versa. And, you will be liable to settle any such claims directly with third
parties involved.
9. All entrances / attractions are subject to availability and opening times. Since a
given tour may not be available on a particular day, GoGanges may at its
discretion schedule the tours on different days than the ones mentioned in the
itinerary. This is required to ensure availability of a tour on a particular day.
10. Flights offered are subject to final confirmation from Airline and may be subject
to change.

11. GoGanges merely acts as facilitator / agent on behalf of the end service provider,
i.e. wellness centres, accommodation providers, airlines, transportation providers,
sight-seeing / attractions providers, visa, foreign exchange and insurance
providers. We do not assume any responsibility for damages caused to the
customers on account of the above mentioned or similar service providers due to
their negligence, failure, quality, bankruptcy, or insolvency. In such cases, we will
try our best to offer you the next best alternative and which may involve extra
12. For all travel, customers are strictly advised to carry with them mobile phones to
ensure seamless communication with various service providers. In the absence of
being unable to contact, customer assumes full responsibility for misses and
omissions from the itinerary. (E.g. your pick up contact point at the airport is
unable to locate you and you are not contactable.) 
13. Baggage allowance for transfers - As a general rule, one customer is allowed one
large bag and one had bag. However, most cars do allow 3 bags in total if two or
more pax are travelling together. In case you are carrying more than 3 bags, please
inform us. The transfers in such a scenario can only be arranged at an extra cost to
be informed to the client. 
14. Any alteration or abandonment of travel / accommodation / treatments after you
have commenced the journey, will be in breach of the contract and will not be
accepted as any basis of claim against the company and no refunds will be made.

Visa Facilitation Services:
1. GoGanges may facilitate the visa services on your request and final decision to
approve or reject visa lies with the respective Embassy or Associate as the case
may be. Under any circumstances, GoGanges is not liable for rejection / delay etc.
in your visa nor has any influence on the consulate/embassy's decision. The role
of the company is only to provide necessary guidance to the client for the purpose
of applying for Visa. The company will not be responsible for non-issuance of
visa due to receipt of incomplete / delayed documents from the Clients. It is a
possibility that the consulate may ask the passengers to appear for a personal
interview. This is at the sole discretion of the Consulate / Authorities. If the
required documents are not submitted by the client, the issuance of visa will
further be delayed / rejected, and the client will not hold GoGanges responsible
for the same.
2. Visa fees charged by Embassy, Visa Application Centres and Goganges are non -
refundable irrespective of your visa outcome. You should adhere to all the norms
and conditions laid by the consulate/embassy upon rejection of visa.
3. If you wish to reapply for the visa, you are liable to pay again the requisite fees to
the consulate or as applicable and you will not claim any loss / damage /
reimbursements from GoGanges. Client needs to ensure that they adhere to the
minimum timeline for visa as advised by GoGanges.
4. Additionally, if you are applying for visa in India, you must carry the requisite
fees in cash (INR) and advised visa documents to the Visa Application Centre /
Embassy / Consulate at the time of application. In case you require documents
pick up for review and or submission, extra charges may apply and will be
communicated to you. 


1. All packages will be charged in INR. However, in you are from outside India, you
may pay in your currency and remit the amount to us in equivalent INR. Any
charges for remittance will be borne directly by you and GoGanges must receive
the nett amount to their bank account. GoGanges will not be liable for any delay /
cancellation of booking due to non-receipt or insufficiency of payments due to
any reason whatsoever.
2. The details mentioned on our website or shared with you via email are quotes and
tentative itineraries. Booking is not confirmed until booking amount has been paid
or booking has been confirmed on email by GoGanges.
3. The rates are usually per person, based on the no. of people and room type
mentioned in the booking / itinerary.
4. Please note all rates & conditions quoted are based on the current room
breakdown, travel dates and length of stay as per the itinerary shared with you. In
the event of any changes (such as number of rooms/people decrease, or length of
stay changes) we reserve the right to review our prices. Additional rooms are on
request and may be subject to supplemental costs.
5. Price of flights and trains are highly dynamic and generally are as on the date of
sharing a quote. Cost will be charged at the actual rates on date of booking.

Cancellation Policy:
Cancellation policy varies from service to service and also depends on the time of booking.
It will be communicated to the customer at the time of booking and must be strictly adhered
Not all products may be refundable. To ensure we offer you the best rates, we sometimes
book non - refundable rates and advise you the same as well. We suggest you refer the
Cancellation terms shared with you as part of each package. Basis the eligibility for refunds,
the same will be processed for the amount or percentage mentioned in the tour and as per the
timeline mentioned. Additionally, any payment gateway charges / remittance charges /
charges of similar nature will note be refunded.
All cancellations must be made in writing via email to info@goganges.com or
goganges.com@gmail.com and must be acknowledged by GoGanges. We will try to be as
flexible as possible with regard to dates/cancellation deadlines. However, unless advised
differently the cancellation advised at the time of booking will be applicable.
FORCE MAJEURE : GoGanges will not be liable for any loss or damage arising out of or
in connection with your travel / stay / treatment or any other scenario where performance of
the contract is prevented by reason beyond control , including but not limited to pandemics,
endemics, epidemics, war or threat of war, riot, civil strike, industrial dispute (affecting
employees or any person other than those of the company), terrorist activity, natural and
nuclear disasters, fire, adverse weather conditions, traffic jams, hostilities or political unrest
and other similar conditions beyond the control of the company. Under these circumstances
we will attempt to reschedule, reroute or negotiate limited cancellation charges however
cannot guarantee this. If you are stranded, you will be charged unless advised otherwise.
However, you may be able to make subsequent claims in such situations from your insurance
provider, subject to the terms and conditions of the travel / medical insurance policy issued to
For any clarifications, please call / wats app us at +919873040457 email to
info@goganges.com or goganges.com@gmail.com.

For any clarifications, please call / wats app us at +919873040457 / +919899630350 email to info@doctorayur.in.

We also request you to visit our FAQs page for more information.