Question - What are the various modes of payment?
Answer – We accept payment by all modern payment methods including but not limited to Credit
Card, Debit Card, Wallets, UPI, SWIFT, Net Banking, Cheques etc.
Please note the details for our bank account below:
For domestic payments, transfer the funds to
PINKPARROT LLP
IDFC First Bank,
A/c no. 10039371852
IFSC: IDFB0020107
Branch: Okhla, Delhi
Cheques to be drawn in favour of “PINKPARROT LLP”
For payments other than the domestic bank transfers, please contact us at the time of booking and
we will advise you the details.
Question - Is EMI facility available?
Yes, you can choose pay by EMI method while making payment on our website / payment link shared
with you or contact your bank / card issuer to convert the payment into EMIs.
Question - What can I cancel?
Answer - Not all products may be refundable. To ensure we offer you the best rates, we sometimes
book non - refundable rates. We suggest you refer the Cancellation terms shared with you as part of
each tour. Basis the eligibility for refunds, the same will be processed for the amount or percentage
mentioned in the tour and as per the timeline mentioned. Additionally, any payment gateway charges /
remittance charges / charges of similar nature will not be refunded.
Question - If a product is eligible for cancellation, what is the procedure for cancellation?
Answer - Please email us at info@goganges.com and goganges.com@gmail.com or send us a
written request via post to
Pinkparrot LLP,
51, Kapil Vihar,
Pitampura,
Delhi - 110034, India
We will acknowledge the request via email or phone once we receive the same.
Question - When will I get my refund once my refund request has been received?
Answer - Refunds will be processed within 3-5 working days of the refund request received by us via
the same mode as the payment.