Payments, Cancellations & Refunds Policy

Payments, Cancellations and Refunds Policy

 

Question - What are the various modes of payment?

Answer -We currently accept payments via Cash, Bank transfer and Cheque only. Booking is accepted once we receive the payment in our account. Please note the details below:
Cheques to be drawn in favour of “PINKPARROT LLP”
For bank transfers, transfer the funds to
“PINKPARROT LLP”
Axis Bank
Current a/c no:917020083036074
IFSC Code: UTIB0000884


Question - What can I cancel?

Answer - Not all tours may be refundable. To ensure we offer you the best rates, we book non - refundable fares most of the time. We suggest you refer the Cancellation terms mentioned as part of each tour. Basis the eligibility for refunds, the same will be processed for the amount or percentage mentioned in the tour and as per the timeline mentioned. 


Question - If a tour is eligible for cancellation, what is the procedure for cancellation?

Answer - Please email us at pinkparrotllp@gmail.com or send us a written request via post to 
Pinkparrot LLP,
51, Kapil Vihar, 
Pitampura,
Delhi - 110034, India
We will acknowledge the request via email or phone once we receive the same.


Question - When will I get my refund once my refund request has been received?
Answer - Refunds will be processed within 3-5 days of the refund request received by us via the same mode as the payment